What is Voice over IP?
Voice over internet protocol, better known as VoIP, is a business phone solution that uses broadband internet to make phone calls instead of a regular (analog) phone line. A VoIP phone works the same way that a traditional phone would, the only difference is that you are now leveraging your high-speed internet to make calls, as opposed to the expensive phone company lines.
For your business to succeed in today’s competitive environment effective communication that is mobile, flexible and scalable is key. HCI has partnered with Pulsar360 to enable your organization to have access to award-winning VoIP solutions that focus on improving business collaboration. With Pulsar360’s web-based and easy-to-use System Management Portal at its core, you have the control to quickly make changes to your entire VoIP phone system on-the-go.
We understand that you need to focus on improving collaboration and growing your organization. Let HCI focus on designing and implementing the best enterprise communications solution for you without the enterprise price.
- Enterprise functionality
- Highest reliability rating in the industry
- Manage your system wherever you are
- No maintenance and installation costs
- Maintain full control over your communications
- Disaster Recovery solution available
- Built with business mobility in mind
- Disaster Recovery back-up
- Full control and system management
- Lower lifetime maintenance costs
- Enterprise functionality
- Lowest cost of entry to VoIP
Why partner with HCI on your new VoIP business phone system? We’re able to ensure a service level agreement of 99.995%! What does this mean for you? We guarantee that total downtime per calendar year will be less than 28 minutes (the lowest in the industry).
Keep your business communications alive when the unexpected occurs with our Business Continuity and Disaster Recovery service. Disaster Recovery means that your VoIP system will automatically reroute incoming calls to a designated off-site number, such as a cell phone or landline. This means that your business continues to operate in the event of a power, system or circuit failure.
Business VoIP FAQs
Yes, if you remain in the same geographic area, then we are able to transfer your current phone number to the new system.
YES! We can provide a cost savings to any scale organization by migrating you to a VoIP solution.
The amount and type of equipment that you need depend on what type of VoIP solution that you are looking for. Some solutions, like SIP trunks, require very little new hardware to get you up and running, while a premise-based system requires a greater amount of new hardware.
Since VoIP needs a relatively low amount of bandwidth you should be able to make a call and search the internet at the same time without problems. If this is a concern for you, then we can take a deeper look and find a solution that will best fit your needs.